Case Studies
Real problems. Real results.
How we've helped businesses find the right AI opportunities and turn them into measurable outcomes.
Industry
Professional Services
Service
AI Opportunity Workshop
Client
Mid-size accounting firm
Key result
15 hrs/week saved
The challenge
The firm was spending significant time on manual document review, client onboarding and report generation — but had no clear picture of where AI could help or where to start.
Our approach
We ran a full-day AI Opportunity Workshop with the leadership team and key staff. We mapped current workflows, identified friction points and prioritised AI opportunities by effort and impact.
Outcomes
- 12 AI opportunities identified and prioritised
- 3 quick wins actioned within 30 days
- Estimated 15 hours per week saved in document processing
- Clear foundation for a 90-day AI roadmap
"We went from not knowing where to start to having a clear, prioritised plan — all in a single day."
— Managing Partner
Industry
Financial Services
Service
AI Strategy & Roadmap
Client
Boutique financial advisory
Key result
90-day roadmap delivered
The challenge
The business had explored several AI tools but lacked a coherent strategy. Initiatives were siloed, priorities were unclear and the team was losing confidence in AI's potential value.
Our approach
We conducted a structured discovery process, assessed existing tools and initiatives, and developed a prioritised 90-day roadmap aligned to the firm's growth objectives.
Outcomes
- 90-day AI implementation roadmap delivered
- 6 initiatives prioritised by ROI and feasibility
- Technology stack rationalised — 3 redundant tools removed
- Executive presentation delivered to board
"For the first time, we had a strategy we could actually execute — not just a list of ideas."
— CEO
Industry
Retail & E-commerce
Service
AI Implementation
Client
National retail brand
Key result
60% faster response time
The challenge
The business had a roadmap but lacked the internal capability to execute. They needed a delivery partner who could lead implementation, manage vendors and drive adoption across the team.
Our approach
We embedded with the internal team to lead delivery across three AI initiatives — customer service automation, inventory forecasting and personalised marketing. We used an Agile approach to deliver value incrementally.
Outcomes
- Customer service automation reduced response time by 60%
- Inventory forecasting accuracy improved by 23%
- Personalised email campaigns increased conversion by 18%
- Full team adoption achieved within 8 weeks
"They didn't just hand us a plan — they stayed and made sure it actually worked."
— Head of Operations
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